What the heck is a wiki?
A wiki is an easy-to-use Web site that makes it easy to collaborate. You can use it to run a project at work, plan a trip, teach a class, etc. See also What's a Wiki? or see our Video Tour.
Are you guys going to spam my email address?
Heck, no! We do not share or sell your information to others. See our Spam Stinks! page and our Privacy Policy.
What are examples of some uses for my wiki?
- Save ideas, appointments, and files
- Create a page for you & your coworkers to discuss projects
- Keep a to-do list for yourself and/or others
- Write an online novel
- Create a site for your favorite musician or band
- Make a site for your entire family tree, complete with bios, pictures, and stories
How many wikis can I create?
You can create as many PBwiki's as you'd like! Create a wiki for every group you're a part of! If we discover people abusing the system badly (for example, by registering hundreds of wikis), we might need to limit those people's usage, but the majority of PBwiki users don't need to worry about that.
How can I invite other people to use my wiki?
See InvitingPeople
How do I rename my wiki?
I'm very sorry, but we won't be able to rename your wiki until further notice. If you want, email us and we will put your name in a list of people needing renamed wikis. For security reasons, we want to make sure it's the wiki owner who is requesting to rename their wiki. So please send the request for changes from the email address you used to register to your wiki.
If you are desperate, you can always start a new wiki and copy your pages and files over to it fairly easily.
Keep in mind, a wiki name must be at least four characters in length and cannot contain any spaces or special characters other than a dash or an underscore.
How can I change which email address "owns" the wiki?
A wiki can only have one unique email address assigned as the admin. You'll need to email us from the email address used to create the wiki, if that email account is still accessible. If this isn't possible, send us an email from an alternate email account and let us know for verification which email address was originally used to create the wiki. Include the name of your wiki and the new email address you'd like to have assigned as the wiki's administrator.
How do I backup my data?
While we make constant backups of your data, we understand that you want to keep your precious data close! You can download a ZIP file of your wiki pages from your wiki's "Settings" page under "Backup".
How do I change my password?
Easy! Just go to your "Settings" page and click "Passwords and Access". Don't forget to tell the other folks accessing your wiki about the new password or they won't be able to access it!
What if I forget my password?
When you visit your wiki (at name-of-your-wiki.pbwiki.com) and you fail to log in, click "Lost the password?" - this will send you an email containing a special link which allows you to reset your password. When you are prompted for an email address, make sure you submit the administrator's email address. It's the one you used when you signed up for this wiki.
It says I have the wrong email address when I click on Lost Password!
Did you get this error message?
Here are some suggestions about what to do:
- Double check that you didn't make a typing error when you entered the email address.
- Double check that you didn't enter any extra spaces at the beginning or end of the email address.
- Make sure the email you entered is the one you signed up with when you created the wiki.
Can I put my PBwiki on a domain of my own?
Yes, with our Platinum-level plan, your wiki can be at mywiki.com or wiki.mycompany.com and so forth. After you sign up for Platinum:
- Go to your "Settings" page.
- Click on "Custom Domain" and enter the domain name you'll be using.
- Read our DNS walkthrough to learn how to enable it.
How do I delete my wiki?
If you need to delete your wiki:
- Simply click the "Settings" link at the top of the page.
- Click the "Delete" link at the very bottom and this will allow you to remove your wiki from the system.
If you have a Premium wiki, you can cancel the subscription very easily. Just email us and let us know what you need.
How can I provide feedback to the PBwiki team?
Love something? Hate it? You can email us or you can post your comments on the PBwiki forums. Your feedback is very important to us; it's what makes the service better for everyone!
Do you guys have your own wiki?
We sure do! Check out "Yummy", where we'll keep you up to date on the latest in PBwiki-land.
What if I have more questions?
Check out the community-created and maintained PBwiki Central FAQ for even more questions and answers about PBwiki. You can find an excellent AdvancedWikiStyle page there. You can also post questions and answers in our official PBwiki forums. We often hang out there to answer people's questions and fix people's problems.
If you can't find an answer, you can always email us.
If you need PBwiki support people to visit your wiki and edit pages for you, you can invite them.
Want to see some wild wiki coding? Go to http://pbwikifanclub.pbwiki.com/About
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