What does upgrading to Premium do for me?

With a Premium wiki, you get gigabytes of space, no ads, more customization, advanced sharing capabilities, and more. All for just a few bucks.

You can upgrade by going to your wiki and clicking on the "upgrade" button at the bottom right corner of the wiki page.

You can also upgrade more than one wiki at at time by entering the URL below into your web browser. Be sure to replace "YOURWIKINAME" with the name of a wiki that you own.
http://YOURWIKINAME.pbwiki.com/bulk.php



How can I customize my wiki with CSS?

What is CSS? It stands for cascading style sheets and it's a set of codes that most web sites today use to control the look and feel of their websites.

PBwiki offers Premium wiki users the ability to customize their CSS. Premium users can upload a wiki.css file to their file repository and this CSS will be automatically included after PBwiki's CSS. Likewise, they can upload a print.css file that will be applied to a page's style when printing. Please note that your file must be named exactly wiki.css or print.css with no capitals. This means that you can override any of our CSS to make your pages look however you want. Take a look at Clif's Freeware Wiki for a great example of a tailored wiki. You can also look over his CSS.

We have started a CSS Resources center with some information to get you started. In addition, one of our advanced users has started a project to document the CSS used in pbwiki.



How do I get individual page RSS feeds?

Individual page RSS feeds are available to premium users only and can be accessed by typing in a URL like so: http://SOME_WIKI.pbwiki.com/rss2.php?page=SOME_PAGE , where SOME_WIKI and SOME_PAGE should be replaced by the wiki and page names respectively.

More information is available here here.



How can I see the amount of traffic at my wiki?

Our Traffic and Statistics page can tell you a great deal about the
visitors to your wiki. The statistics include such things as:

Unique viewers
Unique IP addresses
Page views

  1. of images/attachments viewed
Atom feed reads
RSS feed reads
login
Page edits
New pages created
Comments
login-bad-password
login-good-password
login-https-redirect
Settings view/change
New tag
Top 10 nations of origin

This feature is available to Gold and Platinum premium wikis, or as an
upgrade add-on. If you have traffic and statistics, then you can
access them at any time by going into your Settings and then clicking
on Traffic and Statistics.



How do I organize pages in a wiki?

Use the Front page to communicate where you want your readers to go. This is the first page they see after logging in.

On the front page, an educator might say:

Students, please see RecentActivity page, or the SideBar page in the tabbed navigation bar on your right. The RecentActivity page will show you the most recent changes to the wiki. The SideBar will show you important pages you need to see. If you have any questions, you can always ask me or look for help in the ClassRoomIndex page.

Create plenty of "index" pages which group links to similar topic pages together. Placing index pages in the SideBar is a great help for easy navigation.

Place links to important pages in the SideBar by clicking on its tab and clicking on the Edit link at the bottom of the SideBar. (Older wiki SideBars without the tabs are edited by clicking on the word "SideBar".)

In editing mode, you'll see that the recent pages you created are on the right side. Click on the page name and it'll create a link in the SideBar page you are editing. You can also create a link to the page manually. See WikiStyle and AdvancedWikiStyle for page link tips.

Finally, we'll give you one more piece of advice for keeping a wiki organized so no pages are lost.
Don't use the "New Page" button unless you need to create a template.

Instead, create new pages by forming links to them while editing an existing page. For example, if you want to create the page "Cool Stuff", edit an index page or the Side Bar and type in [Cool Stuff] or CoolStuff.

Either of these will create a red link in the existing page when you save it. To finish creating the page, just click on the new link you created. The new page will open and you can now edit it.

Following this advice makes certain that you can always easily follow links from one page to another in your wiki.

To find "orphaned pages" (pages that are not linked to any other page), go to the bottom of your wiki and click on "Show All Pages".

Every page in a wiki should link to at least one other page. This makes an unbroken chain of pages so that if you do this, you shouldn't have to use the "Show all pages" link to find a hidden or orphaned page. Once you reach a certain number of pages, you will probably have to use the search box to find them quickly. For example, Clif (one of our support gurus) has nearly 1000 pages in his wiki - he reports that he uses the search box all the time to find what he needs.

References:
See Clif's wiki's Side Bar: http://freewarewiki.com
How to create pages: http://pbwiki.com/videos/NewPage.swf
How to upload files and link to them: Upload and Link
Official PBwiki FAQ: http://pbwiki.com/faq.php
Additional help from fellow users: https://pbwikicentral.pbwiki.com/PBwikiFAQ
Interactive help from users: http://forums.pbwiki.com/



How can I add java-script or HTML to my wiki?

PBwiki doesn't actively support users who add java-script and HTML to their website. It can be done, but if you need help with it, please post a question in the user forums for advice from more experienced wiki owners.

Tips on HTML can be found in PBwikiTips.



How do I use brackets ( [ ] ) or other wiki formatting characters without them doing stuff I don't want them to do?

To have a special wiki character appear normally, put <!--raw1Tag-->[ ]<!--/raw1Tag--> before the character and <raw escaped="1"></raw> after it.



How can I get rid of the extra tabs in my wiki's sidebar?

The Sidebar consists of 3 special pages - SideBar, QuickStart, and RecentActivity. These pages get special handling on PBwiki. The contents of these pages will be shown as part of the sidebar, which will appear on all standard pages. If all 3 special pages are deleted or otherwise don't exist, the SideBar will not appear.

To remove just parts of the SideBar, click "Show all pages" at the bottom of your wiki, and delete "Quickstart" and "RecentActivity." (You can delete them by clicking on the "+" (plus sign) next to each page, then clicking "Delete").


How can I delete my wiki?

Do you want to permanently delete your wiki into a fiery inferno from which there is no return?

Seriously, all pages, files, and comments will really be gone. Also, your wiki's name will be retired so it won't be usable by anyone else ever again (including you).

If you're sure you want to delete your wiki, please let us know why by contacting us at http://pbwiki.com/help.php.

Here are some suggestions you might consider before you delete a wiki.

  • You can always delete all the pages and files in your wiki and then pass on ownership to someone else to use.
  • You can always change all of the passwords to the wiki and make it private. Nobody will ever see it again until you want them to.

Here's how to permanently delete your wiki;
Go to your wiki and log in as the administrator.
Click on the 'Settings' link, either at the top or bottom of the wiki.

Top Bottom
Once you are in the Settings, go to the Delete link at the very bottom.

Now that you are on the Delete page, you simply need to click the delete button to start the process.

Once you've clicked the button, you should see this message.

Go to your Admin email account and follow the instructions in the email from us.



How can I cancel a monthly Premium account with PayPal?

PayPal handles our billing, so you can easily change your payment options by visiting them. To downgrade your wiki, log into your Paypal account at PayPal.

Please read EffectsOfWikiDowngrade to be aware of the changes that will occur when you downgrade a premium wiki.

Once you are logged into your PayPal, clicking on this link (below) will help you find the Coceve transactions.
https://www.paypal.com/cgi-bin/webscr?cmd=_subscr-find&alias=paypal%40coceve%2ecom

Here's a close up of how a pbwiki subscription appears in PayPal.

Please click the "cancel subscription" button to complete the cancellation.

If you have any further questions, let us know by contacting us at http://pbwiki.com/help.php.



What are your accessibility options? (Are you Section 508 compliant?)

While PBwiki seeks to make an accessible product for all our users, and we do have regular users who are non-sighted, we have not yet undergone any formal certification process such as auditing of Section 508 compliance. Since we do permit users to modify pages with custom HTML, users can quickly make a page non-508 compliant; it would be difficult for us to prevent them from doing so without significantly impeding the usability of the product. Consequently, it may prove challenging for us to offer a usable product that guarantees that all user wikis are fully 508-compliant.

That being said, we are always open to suggestion on how we can increase the accessibility of our service and welcome your comments.

Sincerely,
David E. Weekly
Founder & CEO, PBwiki


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